Customer Service Representative - ICR Staffing Services (Ontario, CA)
Company Description Job Description Customer Service Representative Job Posting:
Successful Customer Service Representatives will possess 2-3 years prior customer service experience, preferably in logistics, distribution or call-center environment.
(prior 3PL experience is highly desired) excellent phone etiquette with a customer-focused attitude proficiency and recent experience using SAP proficiency and recent experience using AS400 (experience with ERP and WMS systems is a plus) experience using Microsoft Office programs (Word, Outlook, PowerPoint) advanced Microsoft Excel user skills excellent verbal and written communication skills; internal & external customers; management, peers, customers and vendors.
excellent follow through with the ability to manage multiple competing projects, yet still able to deliver on-time.
a high-energy, courteous, professional attitude.
a prior work history that demonstrates dependable work performance and attendance.
critical thinking skills and the ability to receive direction and carry out assigned tasks with minimal supervisor intervention.
a Team-oriented mind-set with a willingness to perform other tasks and to do whatever it takes to get the job done.
Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Successful Customer Service Representatives will possess 2-3 years prior customer service experience, preferably in logistics, distribution or call-center environment.
(prior 3PL experience is highly desired) excellent phone etiquette with a customer-focused attitude proficiency and recent experience using SAP proficiency and recent experience using AS400 (experience with ERP and WMS systems is a plus) experience using Microsoft Office programs (Word, Outlook, PowerPoint) advanced Microsoft Excel user skills excellent verbal and written communication skills; internal & external customers; management, peers, customers and vendors.
excellent follow through with the ability to manage multiple competing projects, yet still able to deliver on-time.
a high-energy, courteous, professional attitude.
a prior work history that demonstrates dependable work performance and attendance.
critical thinking skills and the ability to receive direction and carry out assigned tasks with minimal supervisor intervention.
a Team-oriented mind-set with a willingness to perform other tasks and to do whatever it takes to get the job done.
Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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