Home Delivery Meals Program Evaluator Mandarin
YWCA of San Gabriel Valley YWCA of San Gabriel Valley Covina, CA Covina, CA Full-time Full-time $18 - $20 an hour $18 - $20 an hour Job Description Position Title:
Home Delivery Meals Program Evaluator II (Cantonese and/or Mandarin Speaker) MUST be Vaccinated.
Employment Status:
Full-time Monday - Friday, 8:
30-5:
00 PM M-F ? Non-Exempt Position Summary Responsible for conducting home delivered meals program evaluations as part of the Elderly Nutrition Program (ENP) for elderly clients based on an assessment of their needs and consistent with all applicable policies and procedures.
Essential Duties and Responsibilities The essential functions include, but are not limited to the following:
Perform Home Delivered Evaluations and other related program duties as assigned for seniors and other eligible clients.
Process intakes; make referrals for other services; provide information; complete assessments to determine client needs; document case records, handle and resolve emergency situations, check progress towards identified client needs and goals; and ensure effective quality and service delivery.
Identify needs for elderly clients with respect to practical problems such as social security, housing, budgeting, home delivered meals, planning, and medical needs; provide information (e.
g.
, bus schedules) or direct assistance (e.
g.
transportation) to help elderly meet identified needs; 03 trouble shoot on behalf of client.
Monitor and assess clients' progress through frequent contact with client and/or community service providers.
Develop and maintain information about community services/agencies relevant to the clients' needs; refer, contact, or act on behalf of client with appropriate referrals and communication to agency staff.
Perform all associated record-keeping which includes but not limited to:
maintain a system for performing individual assessments for the home delivered meals program, perform all related services, and conduct periodic re-assessment ensuring accuracy and completeness Maintain work hours within the budget and completes forms documenting same; complete assignments, care management performance goals and documentation according to contractual funding requirements.
.
Participate in staff meetings and in-service training to develop/improve care management skills and to coordinate activities and services.
Maintain confidentiality in all matters of agency and program personnel, operations and clients; and maintain professional relationship with clients at all times.
Communicate and work with home delivered meals program staff to ensure open lines of communication and seeks advice and guidance on all home delivered meals and senior service-related issues and procedures.
Facilitate a team approach in working with other staff in order to ensure consistent and well-organized management of the YWCA Senior Services Program and related service systems.
Treat clients, family members, service providers, and co-workers with respect and dignity Support the mission and philosophy of the YWCA which includes acceptance of multicultural diversity.
Perform other duties as assigned.
supervisory responsibilities May supervisor interns.
Qualifications (Knowledge, Skills, and Abilities) BA degree in Psychology, Sociology, Human Services, or related field.
Current California driver's license and a driving record acceptable to the Agency's insurance carrier.
Bilingual skills in English and Mandarin and/or Cantonese.
Significant paid or volunteer experience in care/case management or a related field; or previous elderly nutrition program work experience.
Knowledge of human behavior and the aging process, sensitivity to issues affecting older persons, their families and the community.
Knowledge of community resources and available funding sources.
Knowledge of social and health intervention techniques.
Knowledge of information and referral programs and the ability to develop and expand them.
Ability to work effectively with volunteers, small groups, advisory boards, and the community.
Excellent verbal and written communication skills The ability to type 50 WPM accurately; proficient in use of 10-key and other office equipment; intermediate computer skills including experience with Microsoft Office products, including but not limited to Word, Excel, and Outlook; ability to learn and use the PC hardware and software.
Proficient in English grammar and spelling with excellent oral and written communications Willingness to attend training seminars and meetings outside normal working hours.
Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear.
The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls.
The employee is occasionally required to stand; walk; sit; and reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
The noise level in the work environment is usually low to moderate.
Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.
The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an at will relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
Dental insurance Health insurance Life insurance Mileage reimbursement Paid sick time Paid time off Paid training Tuition reimbursement Vision insurance Day range:
Monday to Friday Experience level:
1 year Shift:
Day shift Morning shift Application Question(s):
Are you vaccinated? Education:
Bachelor's (Preferred)
Experience:
Psychology:
3 years (Preferred) Social & Health Intervention:
3 years (Preferred) Human Services:
3 years (Preferred) Language:
Mandarin (Preferred) Cantonese (Preferred) License/Certification:
Driver's License (Preferred) Work Location:
In person (Cantonese and/or Mandarin Speaker).
Estimated Salary: $20 to $28 per hour based on qualifications.
Home Delivery Meals Program Evaluator II (Cantonese and/or Mandarin Speaker) MUST be Vaccinated.
Employment Status:
Full-time Monday - Friday, 8:
30-5:
00 PM M-F ? Non-Exempt Position Summary Responsible for conducting home delivered meals program evaluations as part of the Elderly Nutrition Program (ENP) for elderly clients based on an assessment of their needs and consistent with all applicable policies and procedures.
Essential Duties and Responsibilities The essential functions include, but are not limited to the following:
Perform Home Delivered Evaluations and other related program duties as assigned for seniors and other eligible clients.
Process intakes; make referrals for other services; provide information; complete assessments to determine client needs; document case records, handle and resolve emergency situations, check progress towards identified client needs and goals; and ensure effective quality and service delivery.
Identify needs for elderly clients with respect to practical problems such as social security, housing, budgeting, home delivered meals, planning, and medical needs; provide information (e.
g.
, bus schedules) or direct assistance (e.
g.
transportation) to help elderly meet identified needs; 03 trouble shoot on behalf of client.
Monitor and assess clients' progress through frequent contact with client and/or community service providers.
Develop and maintain information about community services/agencies relevant to the clients' needs; refer, contact, or act on behalf of client with appropriate referrals and communication to agency staff.
Perform all associated record-keeping which includes but not limited to:
maintain a system for performing individual assessments for the home delivered meals program, perform all related services, and conduct periodic re-assessment ensuring accuracy and completeness Maintain work hours within the budget and completes forms documenting same; complete assignments, care management performance goals and documentation according to contractual funding requirements.
.
Participate in staff meetings and in-service training to develop/improve care management skills and to coordinate activities and services.
Maintain confidentiality in all matters of agency and program personnel, operations and clients; and maintain professional relationship with clients at all times.
Communicate and work with home delivered meals program staff to ensure open lines of communication and seeks advice and guidance on all home delivered meals and senior service-related issues and procedures.
Facilitate a team approach in working with other staff in order to ensure consistent and well-organized management of the YWCA Senior Services Program and related service systems.
Treat clients, family members, service providers, and co-workers with respect and dignity Support the mission and philosophy of the YWCA which includes acceptance of multicultural diversity.
Perform other duties as assigned.
supervisory responsibilities May supervisor interns.
Qualifications (Knowledge, Skills, and Abilities) BA degree in Psychology, Sociology, Human Services, or related field.
Current California driver's license and a driving record acceptable to the Agency's insurance carrier.
Bilingual skills in English and Mandarin and/or Cantonese.
Significant paid or volunteer experience in care/case management or a related field; or previous elderly nutrition program work experience.
Knowledge of human behavior and the aging process, sensitivity to issues affecting older persons, their families and the community.
Knowledge of community resources and available funding sources.
Knowledge of social and health intervention techniques.
Knowledge of information and referral programs and the ability to develop and expand them.
Ability to work effectively with volunteers, small groups, advisory boards, and the community.
Excellent verbal and written communication skills The ability to type 50 WPM accurately; proficient in use of 10-key and other office equipment; intermediate computer skills including experience with Microsoft Office products, including but not limited to Word, Excel, and Outlook; ability to learn and use the PC hardware and software.
Proficient in English grammar and spelling with excellent oral and written communications Willingness to attend training seminars and meetings outside normal working hours.
Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear.
The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls.
The employee is occasionally required to stand; walk; sit; and reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
The noise level in the work environment is usually low to moderate.
Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.
The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an at will relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
Dental insurance Health insurance Life insurance Mileage reimbursement Paid sick time Paid time off Paid training Tuition reimbursement Vision insurance Day range:
Monday to Friday Experience level:
1 year Shift:
Day shift Morning shift Application Question(s):
Are you vaccinated? Education:
Bachelor's (Preferred)
Experience:
Psychology:
3 years (Preferred) Social & Health Intervention:
3 years (Preferred) Human Services:
3 years (Preferred) Language:
Mandarin (Preferred) Cantonese (Preferred) License/Certification:
Driver's License (Preferred) Work Location:
In person (Cantonese and/or Mandarin Speaker).
Estimated Salary: $20 to $28 per hour based on qualifications.
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