Experienced Ambulance Dispatcher (MUST HAVE MIN. ONE (1) YEAR OF AMBULANCE DISPATCHING EXPERIANCE) Community, Social Services & Nonprofit - Covina, CA at Geebo

Experienced Ambulance Dispatcher (MUST HAVE MIN. ONE (1) YEAR OF AMBULANCE DISPATCHING EXPERIANCE)

4.
5 San Gabriel Valley, CA San Gabriel Valley, CA Full-time Full-time $19 - $21 an hour $19 - $21 an hour 7 days ago 7 days ago 7 days ago Job
Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Ambulance Dispatcher.
As a Dispatcher, you will play a crucial role in coordinating and dispatching resources to ensure efficient operations.
Your excellent communication skills and ability to handle high-pressure situations will be essential in this role.
Duties:
- Receive and prioritize incoming calls from customers, clients, and field personnel - Perform phone triage to assess the nature of the call and determine appropriate response - Dispatch appropriate personnel or resources based on the nature of the call - Negotiate with customers or clients to resolve conflicts or issues - Communicate effectively with field personnel to provide necessary information and updates - Transcribe detailed information accurately and efficiently - Utilize GIS (Geographic Information System) software to track and monitor resources - Analyze data and reports to identify trends or areas for improvement - Provide first aid instructions over the phone when necessary - Maintain accurate records of all calls, dispatches, and actions taken
Qualifications:
Certification from International Academy's of Emergency Dispatcher IAED EMD/ETC or Emergency Medical Technician EMT Valid Certification(s) American Heart Association - CPR Valid Certification (CPR) MUST HAVE MIN.
ONE (1) YEAR OF AMBULANCE DISPATCHING EXPERIANCE - Strong communication skills, both verbal and written- Excellent phone etiquette and customer service skills- Ability to type accurately and efficiently- Proficient in using computer systems and software applications- Familiarity with GIS software is a plus- Ability to analyze information and make informed decisions quickly- Conflict management skills to handle challenging situations effectively
Benefits:
- Competitive salary based on experience - Comprehensive benefits package including health insurance, dental insurance, and retirement plan options - Paid time off for vacation, sick leave, and holidaysIf you are a highly organized individual with excellent communication skills and the ability to thrive in a fast-paced environment, we encourage you to apply for the position of Ambulance Dispatcher.
Job Type:
Full-time Pay:
$19.
00 - $21.
00 per hour Expected hours:
36 - 48 per week
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule:
12 hour shift License/Certification:
EMT/EMD/ETC Dispatcher Certification (Required) Ability to Relocate:
San Gabriel Valley, CA:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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