Customer Solutions Representative [02623]
Leadstack Inc Leadstack Inc Irwindale, CA Irwindale, CA Contract Contract $22.
02 - $26.
52 an hour $22.
02 - $26.
52 an hour 14 hours ago 14 hours ago 14 hours ago Job Title:
Customer Solutions Representative Location:
Irwindale, CA Duration:
12 months Description:
Education Requirement:
A.
High School Diploma or Equivalent Day-to-Day Responsibilities/Workload Promote a safe working environment.
Analyze and handle confidential information such as invoices and program applications, and validate accuracy of data and information provided.
Research and analyze to resolve customer issues and provide solutions and recommendations by applying established policies and procedures for the energy efficiency programs.
Process applications, and complete multiple assignments simultaneously, including research of missing information, verifying account status, and making contact with internal / external customers.
Gathers documents and researches data on assigned topics, using databases, files, spreadsheets, or other sources.
Experience meeting performance metrics including productivity and quality.
Uses skills and experience in addressing issues with minor to moderate impact.
Required Skills/Attributes:
Demonstrated ability to accurately research and analyze information to make sound decisions.
Demonstrated ability to take initiative and accountability for the accuracy of information and for achieving results.
Must demonstrate the ability to integrate work across relevant areas and manage risks and information appropriately.
Must have strong oral and written communication skills, be customer-focused to understand and appropriately respond to internal and external clients business needs, and interface effectively and/or collaborate with others.
A combination of education, training, and skills equivalent to those typically possessed by a high school graduate with 0-3 years of experience resolving customer issues by researching and analyzing information.
Desired Skills/Attributes:
Experience working in a teleworking environment is highly preferred.
Physical abilities required:
o Ability to lift to 25 pounds, operate basic office machines:
such as copier, fax, scanner, etc.
and other duties assigned.
o Ability to stand for extended periods throughout the day, with some bending.
Overtime may be required based on department needs.
Job Type:
Contract Pay:
$22.
02 - $26.
52 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person Education Requirement:
A.
High School Diploma or Equivalent.
Estimated Salary: $20 to $28 per hour based on qualifications.
02 - $26.
52 an hour $22.
02 - $26.
52 an hour 14 hours ago 14 hours ago 14 hours ago Job Title:
Customer Solutions Representative Location:
Irwindale, CA Duration:
12 months Description:
Education Requirement:
A.
High School Diploma or Equivalent Day-to-Day Responsibilities/Workload Promote a safe working environment.
Analyze and handle confidential information such as invoices and program applications, and validate accuracy of data and information provided.
Research and analyze to resolve customer issues and provide solutions and recommendations by applying established policies and procedures for the energy efficiency programs.
Process applications, and complete multiple assignments simultaneously, including research of missing information, verifying account status, and making contact with internal / external customers.
Gathers documents and researches data on assigned topics, using databases, files, spreadsheets, or other sources.
Experience meeting performance metrics including productivity and quality.
Uses skills and experience in addressing issues with minor to moderate impact.
Required Skills/Attributes:
Demonstrated ability to accurately research and analyze information to make sound decisions.
Demonstrated ability to take initiative and accountability for the accuracy of information and for achieving results.
Must demonstrate the ability to integrate work across relevant areas and manage risks and information appropriately.
Must have strong oral and written communication skills, be customer-focused to understand and appropriately respond to internal and external clients business needs, and interface effectively and/or collaborate with others.
A combination of education, training, and skills equivalent to those typically possessed by a high school graduate with 0-3 years of experience resolving customer issues by researching and analyzing information.
Desired Skills/Attributes:
Experience working in a teleworking environment is highly preferred.
Physical abilities required:
o Ability to lift to 25 pounds, operate basic office machines:
such as copier, fax, scanner, etc.
and other duties assigned.
o Ability to stand for extended periods throughout the day, with some bending.
Overtime may be required based on department needs.
Job Type:
Contract Pay:
$22.
02 - $26.
52 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person Education Requirement:
A.
High School Diploma or Equivalent.
Estimated Salary: $20 to $28 per hour based on qualifications.
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